Microsoft Teams & Contact Center Webinar

 

Date: Thursday, March 4th, 2021 | Time: 03:00 - 03:30 PM CET
Topic: "Microsoft Teams & Contact Center: The way to a collaborative customer service"
Speakers: Peter Linnemann (Head of CX Software Sales novomind AG) & David Spaeth (Director Marketing novomind AG)

Agents in the home office, an increased volume of inquiries, higher customer demands and at the same time a lower budget - the demands on customer service are higher this year than ever before.  Our solution is called Collaboration.

With our solution, which has been registered for certification with Microsoft, you can promote cooperation between employees in your company and offer your customers better, more collaborative customer service.

In our 30-minute live webinar, we'll show you how to :
  • Redesign collaboration in customer service
  • Respond to complex inquiries faster
  • Leverage digital channels to handle increased request volumes
  • Consolidate systems
  • Motivate your employees

Take your customer service to the next level and register for our webinar via the form on this page!

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